Product Manager at CARMA

The Company

CARMA is a global provider of media intelligence solutions. We provide media monitoring and analysis across all types of media including print, online, social and broadcast, allowing our clients to make well-informed business decisions.

The Opportunity

Assist the Global Head of Product to develop and launch industry-leading media intelligence products and services, that improve the efficiency and effectiveness of communications teams across the world.

Responsibilities

• Support the Global Head of Product to manage the needs and expectations of a diverse stakeholder group, to ensure the CARMA product portfolio performs as expected by providing day-to-day support for all stakeholders
• Work alongside the Global Head of Product and IT development teams to ensure product roadmaps remain on track
• Support the Global Head of Product to ensure that product developments are developed in alignment with agreed development requirements
• Work with the Product Marketing Manager to provide training and assistance across the product portfolio, across the global CARMA stakeholder group
• Serve as the voice of the user inside the business, along with the Global Head of Product, and be focused on delivering an exemplary user experience.
• Assist in maintaining a continuous program of minor performance improvements across all CARMA digital products.
• Develop excellent working relationships with both internal and external software development teams to communicate and deliver on requirements
• Comply with CARMA policies and procedures and support CARMA mission and vision

Competencies

Core Competencies

• Dedication
• Courage
• Intellectual Curiosity
• Passion
• Compassion

Behavioral Skills

• Attention to Details
• Accountability and Ownership
• Self-Motivation
• Relationship Building
• Flexibility
• Problem Solving
• Planning and Organizing
• Cultural Awareness
• Stress Management

Technical Skills

• Proficient working knowledge of agile development methodologies.
• Microsoft skills (Word, PowerPoint, Excel, Teams)
• Fluent in English written and spoken

Requirements

Education

BA in Business Administration, Management, IT or any related field

Experience

• At least 4 years in Product management
• Experience working with SAAS platforms, big data and/or social media data is desirable
• Experience with project management tools such as ClickUp, Trello or Jira etc.

Physical demand and working conditions

• Professional office environment
• Sedentary work. May involve walking or standing for brief periods of time

How to apply

Please send your CV and a cover letter to  Gareth Craven at gareth.craven@carma.com